The Impact of Explanations on Fairness in Human-AI Decision-Making: Protected vs Proxy Features

Goyal, Navita, Baumler, Connor, Nguyen, Tin, Daumé, Hal III

arXiv.org Artificial Intelligence 

Research in XAI aims to improve fairness in human-AI decision-making by providing insights into model predictions, and thereby allowing humans to understand and correct for model biases. On the other hand, in the context of human-AI decision-making, previous work has noted that humans often over-rely on AI predictions, and explanations can exacerbate this concern [9]. This is especially troubling if the underlying model contains systematic biases, which may go unnoticed even when teamed with a human. In order for the human-AI team to be successful, the human needs to be able to determine when to rely on or override potentially biased AI predictions. Previous work has shown that explanations can help human-AI teams alleviate model biases when those biases depend directly on protected attributes [18, 54], but little is known in the very common case that protected attributes are not explicitly included, and rather the features used for prediction contain proxies thereof (e.g., zip code for race, length of credit for age, and university attended for gender). In particular, it may be difficult for humans to identify and resolve biased model predictions based on the proxy features present in real-world data, even when explanations are provided. In this work, we study whether explanations can help people to identify model biases and to calibrate their reliance on an AI model based on these biases. We extend this line of investigation beyond direct biases that are revealed through the use of protected (i.e., sensitive) features by considering the effect of explanations when indirect bias is revealed Both co-first authors contributed equally to this manuscript, and each has the right to list their name first on their CV.

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