Perceptions of AI Across Sectors: A Comparative Review of Public Attitudes

Bialy, Filip, Elliot, Mark, Meckin, Robert

arXiv.org Artificial Intelligence 

Even though current generation of AI is underpinned by a common technology - namely machine learning, especially in the form of deep learning - in the public eye it has not emerged as a single solution. Rather, it has taken shape through multiple and overlapping applications - ranging from predictive diagnostics in healthcare and algorithmic hiring systems in HR to autonomous weapons and generative language models. As AI becomes increasingly embedded in sector - specific infrastructures, the question of how publics perceive its us e is gaining urgency. Existing literature on public perception of AI suggests that attitudes are highly sensitive to the application domain . People tend to be more supportive of AI in domains where it is perceived to augment human capacity (e.g., in medical diagnostics) and more sceptical when AI is seen as replacing judg e ment or threatening civil liberties or rights (e.g., in security or surveillance). These perceptions are shaped not only by technical features of the AI system but also by institutional trust, cultural attitude s toward risk, and the moral economy of the domain in question. Despite this, few reviews have systematically compared public perceptions across sectors and explored the cross - domain patterns and differences in attitudes.

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