Online Multi-modal Root Cause Analysis

Root Cause Analysis (RCA) is essential for pinpointing the root causes of failures in microservice systems. Traditional data-driven RCA methods are typically limited to offline applications due to high computational demands, and existing online RCA methods handle only single-modal data, overlooking complex interactions in multi-modal systems. In this paper, we introduce OCEAN, a novel online multi-modal causal structure learning method for root cause localization. OCEAN employs a dilated convolutional neural network to capture long-term temporal dependencies and graph neural networks to learn causal relationships among system entities and key performance indicators. We further design a multi-factor attention mechanism to analyze and reassess the relationships among different metrics and log indicators/attributes for enhanced online causal graph learning. Additionally, a contrastive mutual information maximization-based graph fusion module is developed to effectively model the relationships across various modalities. Extensive experiments on three real-world datasets demonstrate the effectiveness and efficiency of our proposed method. Root Cause Analysis (RCA) is crucial for identifying the underlying causes of system failures and ensuring the high performance of microservice systems (Wang et al., 2023a; Li et al., 2021; Wang et al., 2023c).