AI Literacy in UAE Libraries: Assessing Competencies, Training Needs, and Ethical Considerations for the Digital Age

Khan, Zafar Imam

arXiv.org Artificial Intelligence 

This is the accepted manuscript version. The final published version will appear in College & Research Libraries, November 2026. AI Literacy in UAE Libraries: Assessing Competencies, Training Needs, and Ethical Considerations for the Digital Age Zafar Imam Khan, Learning Resources Manager, Hamdan Bin Mohammed Smart University, Dubai, United Arab Emirates, Email: zafarimamkhan@gmail.com, https://orcid.org/0000 - 0003 - 2081 - 0951 Abstract The study explores the current state of artificial intelligence (AI) literacy levels among library professionals employing a quantitative approach consisting of 92 surveys of LIS professionals in the United Arab Emirates (UAE). Findings of the study reveal ed the presence of strong cognitive competencies, while there were gaps observed in behavioral and normative competencies, especially related to AI biases, AI - powered learning, and ethical considerations. There was a disconnect observed between the perceiv ed importance of AI skills and the effectiveness of the current training programs. Introduction Generative AI has created massive disruption in all sectors, such as manufacturing, services, agriculture, medicine, and education, and has transformed a range of operations and services. Libraries are transforming and gearing up to harness the power of AI, which can enhance efficiency, accessibility, and personalization of services; thereby reshaping the traditional library landscape. This transformation has been observed in several of the traditional library services as AI is automating routine tasks such as cataloguing and classification of collections, and enhancing search functionalities and information retrieval, thereby creating a much more accurate and organized library system while librarians have more time to focus on intellectually stimulating act ivities (Preethi, 2024). There is a race to integrate AI into library services at a global level, and this has presented both opportunities and challenges in terms of AI literacy among library professionals. AI literacy involves understanding of AI tools, their applications, and ethical considerations surrounding their use.