Uber Drivers Say a 'Racist' Algorithm Is Putting Them Out of Work

Abiodun Ogunyemi has been an Uber Eats delivery driver since February 2020. But since March he has been unable to work due to what a union supporting drivers claims is a racially-biased algorithm. Ogunyemi, who is Black, had submitted a photograph of himself to confirm his identity on the app, but when the software failed to recognize him, he was blocked from accessing his account for "improper use of the Uber application." Ogunyemi is one of dozens of Uber drivers who have been prevented from working due to what they say is "racist" facial verification technology. Uber uses Microsoft Face API software on its app to verify drivers' identification, asking drivers to submit new photos on a regular basis.