Process Mining in Education: Use cases, Benefits & Challenges

Covid-19 enforced countries to adopt online or hybrid learning in order to catch up to expected learning targets. Yet, many countries remain inefficient at moving to online or hybrid education. Also, though some countries manage to boost students progress (like Italy increased their progress with online tutoring by 4.7 % compared to traditional schooling), some others fail to generate the same outcome from the online learning. However, recently, education industry leaders have started identifying use cases of process mining to improve online learning platforms, teaching methodologies and learning habits of students. In this article, we explain what is educational process mining, what are the use cases, benefits and challenges of applying process mining to educational domains.