A time of resiliency, change and innovation: How cloud-focused business strategies are driving transformation across industries - The Official Microsoft Blog

To help its service technicians more efficiently repair and maintain its models, Mercedes-Benz USA is outfitting all of its authorized American dealerships with HoloLens 2 headsets. The devices are equipped with Microsoft Dynamics 365 Remote Assist, a mixed reality app that that lets users collaborate during hands-free video calls from their own computers. Organizations have long known the importance of business resiliency, but becoming resilient requires time and preparation, and the pandemic has forced many organizations to evolve at a pace few could have imagined. To recover and thrive within this new context presents new challenges. That is why we are partnering with customers to support faster adoption of digital capabilities.