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How to predict customer churn in a company ? - Soriba Diaby

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Banks, telephone service companies, Internet service providers, pay TV companies, insurance firms, and alarm monitoring services, often use customer attrition analysis and customer attrition rates as one of their key business metrics (along with cash flow, EBITDA, etc.) because the cost of retaining an existing customer is far less than acquiring a new one (Wikipedia). According to this article, the probability of selling to a new customer is 60-70%, while the probability of selling to a new prospect is 5-20%. So knowing if a customer is at risk of leaving is one of the most important tasks a company has to perform in order to keep growing its business. The data can be found here on kaggle public datasets. We will predict if a customer will churn based on his informations. There are 7043 customers and 20 features.


Voice Recognition Bakery Solution

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It seems that I am building a voice recognition system, but under the hood it's actually a chat bot. The voice part is just a chat interface because we need to covert the voice to text, then we write our algorithm to find the proper data and formulate to native response, and covert text to speech again. A chatbot is a program that communicate with you. The term "chatterbot" came in existence in 1994 when Michael Mauldin created his first chatbot named "Julia". It can be looked upon as a virtual assistant that communicates with users via text messages and helps businesses in getting close to their customers. It is a program designed to imitate the way humans communicate with each other.


What is 6G, if anything? A guide to what to expect, from whom, and when

ZDNet

If there is to be a "6G Wireless," its proponents will need to learn some significant lessons from the era of 5G. Already, 5G Wireless as a market strategy is four years old. The R&D divisions of telecommunications firms whose 5G rollouts are well under way, are now looking ahead to whatever the next version of wireless may be. . . So far, what they're seeing may be a bit far out. It's a capital improvement project the size of the entire planet, replacing one wireless architecture created this century with another one that aims to lower energy consumption and maintenance costs. "6G must deliver an outcome that is aligned with real needs," remarked David Lister, Head of 6G Research and Development Technology at Europe's Vodafone Group, "and deliver outcomes that are sustainable and commercially driven." Lister was speaking at an annual conference called the 6G Symposium. Yes, there is already an annual 6G Symposium. Back in 1998, the leading stakeholders in global telecommunications formed the 3GPP consortium, to officially designate which technologies belong to a "G" and which don't.


Vivaldi adds mail, calendar, RSS and translation tools to its privacy-focused browser

Engadget

Vivaldi has released a major update for its eponymous web browser for privacy-minded power users. Version 4.0 bring with it a translation tool, along with beta versions of Vivaldi Mail, Calendar, and Feed Reader. The update is available now on Windows, Mac and Linux and Android devices. Vivaldi built its translation feature into its browser. The tool is powered by Lingvanex, a Cyprus-based company that makes translator's for a wider range of platforms including voice calls and smartwatches. As part of its focus on privacy, Vivaldi says that all your translation activity will be kept away from third-parties on its servers in Iceland.


ModelArts 3.0: a Arue AI Accelerator

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HUAWEI CLOUD's Enterprise Intelligence (EI) has achieved strong results in numerous industry competitions and evaluations. HUAWEI CLOUD has invested heavily in basic research AI in three domains: computer vision, speech and semantics, and decision optimization. To help AI empower all industries, the ModelArts enabling platform supports plug-and-play deployment of HUAWEI CLOUD's research results in areas such as automatic machine learning, small sample learning, federated learning, and pre-training models. In the area of perception, HUAWEI CLOUD continues to be an industry-leader in ImageNet large-scale image classification, WebVision large-scale network image classification, MS-COCO two-dimensional object detection, nuScenes three-dimensional object detection, and visual pre-training model verification, including downstream classification, detection, and segmentation. Perception models driven by ModelArts have been widely used in sectors such as medical image analysis, oil and gas exploration, and fault detection in manufacturing. In cognition, HUAWEI CLOUD integrates industry data based on its expertise in semantic analysis and knowledge graphs.


5G Could Be the Future of Concerts. No, Really

#artificialintelligence

Hip-hop artist TheHxliday is 19 years old and determined to have true creative control of his visuals as he makes his way up the music business. He's looking to a cell-phone company to achieve that. The Baltimore native, real name Noah Malik Lee, signed a deal with Motown Records last year and released his first major-label EP last week. To commemorate the occasion, he performed in a 20-minute "virtual world" hosted by Verizon on Friday (May 14th), appearing on fans' screens from an unreal landscape. Virtual effects swam around him -- but TheHxliday didn't pop up as an avatar inside a game, the way Travis Scott did with his Astroworld concert inside Fortnite, and the show wasn't meant to reproduce a concert the way Billie Eilish staged her full-length quarantine show.


[PDF] Machine Learning as a Service (MLaaS) Market : Some Ridiculously Simple Ways To Improve. - The Courier

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IT equipment consists of products such as Personal computers (PCs), servers, monitors, storage devices etc. Software comprises of computer programs, firmware and applications. The IT & business services segment is further classified into consulting, custom solutions development, outsourcing services etc. The telecommunication equipment segment consists of telecom equipments such as switches, routers etc. The carrier services segment comprises of operations related revenue spent by telecom service provider on acquiring telecom capacity, primarily from overseas carrier. How Important Is Machine Learning as a Service (MLaaS)?


Exploring machine learning use cases in telecom

#artificialintelligence

There are numerous potential use cases for ML in telecommunications networks (see Figure 1). In the area of system monitoring, anomaly detection systems are crucial for identifying performance issues and problematic network behavior. Proactively predicting the degradation of key performance indicators, and identifying the likely root cause, can help reduce and prevent outages. In the area of managed services, ML models can improve trouble ticket management by effectively classifying, prioritizing, and escalating incidents. Capacity planning and customer retention can be improved through explainable churn prediction.


Google and Qualcomm are making neural network API updates easier on Android

Engadget

Last year Qualcomm started rolling out its first chips for Android phones that supported upgradeable GPU drivers to optimize performance, so now it's doing a similar thing for on-device AI and machine learning. Droid-Life points out that during Google I/O, Google and Qualcomm have announced updatable neural network API drivers, representing a new model that will roll out along with Android 12. While NN API drivers have usually been updated along with major OS updates, now the companies say they can roll out quickly via Google Play Services. Even better, the updates will be available for older chipsets and multiple versions of Android. In an I/O presentation about advancements in machine learning, Google developers said the NN API could boost performance as though the phone had two additional CPU cores, while using less power and creating less heat.


Qualcomm's Snapdragon 778G is a 6nm chip for 5G phones

Engadget

Qualcomm has officially launched the Snapdragon 778G 5G processor, which will power the Honor 50 series and other upcoming mid-to-high-end devices. It joins the Snapdragon 780G, which Qualcomm introduced in March, as one of the company's options for upper mid-range phones. The 778G SoC uses Kryo 670 CPU, which Qualcomm says can enhance overall CPU performance by 40 percent. Meanwhile, its Adreno 642L GPU is designed to deliver up to 40 percent faster graphics rendering compared to the previous generation. The chipset comes with the latest (6th generation) Qualcomm AI Engine, as well.