AI's transformative potential and what's next …

Artificial intelligence holds the key to a new era of innovation, one where computers begin to work intelligently on our behalf rather than under our command. It's an era where technology will become more intuitive, more conversational, more intelligent, will enable businesses to better know and serve their customers in ways previously unimaginable, and ultimately help solve some of the planet's biggest challenges. Microsoft is helping to lead a growing global conversation around AI's transformative potential. Last week, Harry Shum, executive vice president, Microsoft Artificial Intelligence and Research Group, spoke at Future Forum in Beijing, China. This week, Microsoft CEO Satya Nadella shared how Microsoft is democratizing AI for everyone at DLD in Munich, Germany, and at the World Economic Forum in Davos, Switzerland.