Lloyds, Halifax and Bank of Scotland: How to deal with online banking glitch affecting access to your account

Lloyds Banking group's online customers have expressed frustration after a second day of problems with online and app banking. An outage on Wednesday morning prevented customers from logging into their accounts. At one point the group, which includes Lloyds Bank, the Halifax and Bank of Scotland, assured customers that the glitch had been resolved. However, complaints from customers continued on Twitter on Thursday. A spokesperson for Lloyds confirmed the banks were still experiencing "intermittent issues" and were investigating what caused the glitch.