Artificial intelligence is coming and workers may be more prepared for it than we think

It's hard to imagine truckers embracing the wider use of artificial intelligence or "AI" within the freight transportation industry. I'm still quite leery of it myself, having watched The Terminator one too many times. Yet, if a new global survey of nearly 3,000 employees across eight nations conducted by The Workforce Institute at Kronos Incorporated is correct, it seems that more and more of them believe there is "a significant opportunity" for AI to help improve "the workplace experience" and, yes, believe it or not, the logistics/transportation sector is one of the leading industries in this regard. The survey – dubbed Engaging Opportunity: Working Smarter with AI and conducted by Coleman Parkes Research – polled hourly and salaried workers across a variety of industries in Australia, Canada, France, Germany, Mexico, New Zealand, the United Kingdom, and the U.S. Not only did the survey discern there may be more "ground level support" regarding the use of AI in the workplace, it also found that company management is being largely close-mouthed regarding AI developments – and that, not AI itself, is what's sparking the most unease about the technology among workers.