Should College Get Harder?

The New Yorker 

A.I. is coming for knowledge work, and yet college seems to be getting easier. Does something need to change? Around twenty years ago, when I was a graduate student in English, I taught a class in a special observation room at my university's teaching center. My students and I sat around a long oval table while cameras recorded us. I can't remember which novel we discussed, but I do know what I learned when I watched the tape afterward, with a teaching coach. She pointed out that, when I was calling on students, I often looked to my right, missing the raised hands on my left. I didn't let silences go on long enough, instead speaking just when a student had worked up the courage to talk. On the plus side, she noticed I'd been using a technique she liked, which I'd borrowed from a professor of mine: it was like cold-calling, except that, after you'd surprised a student with a challenging question, you told them that you'd circle back in a few minutes, to give them time to consider what they'd say.