Consumers vs. Citizens in Democracy's Public Sphere

Communications of the ACM 

From foreign intervention in free elections to the rise of the American surveillance state, the Internet has transformed the relationship between the public and private sectors, especially democracy's public sphere. The global pandemic only further highlights the extent to which technological innovation is changing how we live, work, and play. What has too often gone unacknowledged is that the same revolution has produced a series of conflicts between our desires as consumers and our duties as citizens. Left unaddressed, the consequence is a moral vacuum that has become a threat to liberal democracy and human values. Surveillance in the Internet Age, whether by governments or companies, often relies on algorithmic searches of big data.

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