Contract Statements Knowledge Service for Chatbots

-- T owards conversational agents that are capable of handling more complex questions on contractual conditions, formalizing contract statements in a machine readable way is crucial. However, constructing a formal model which captures the full scope of a contract proves difficult due to the overall complexity its set of rules represent. Instead, this paper presents a top-down approach to the problem. A user-friendly tool we developed for this purpose allows to do so easily and at scale. Then, we expose the statements as service so they can get smoothly integrated in any chatbot framework. For a long time, researchers in artificial intelligence (AI) have been intrigued by the idea of developing a conversational agent that is capable of having a coherent conversation with humans [1]-[3]. Recent breakthroughs in semantics and speech recognition have given rise to hopes for robust solutions to the problem [4], [5]. Major information technology companies have released digital assistants and chatbot frameworks to facilitate the building of conversational agents [6], [7].