"I can assure you [$\ldots$] that it's going to be all right" -- A definition, case for, and survey of algorithmic assurances in human-autonomy trust relationships

Israelsen, Brett W

arXiv.org Machine Learning 

In essence, people who interact with advanced technology want to be able to trust it appropriately, and then act on that trust. In interpersonal relationships, and otherwise, humans act largely based on trust. For example, a supervisor asks a subordinate to accomplish a task based on several factors that indicate they can trust them to accomplish that task. When consumers make purchases, they do so with trust that the product will perform as promised. Likewise, when using something like an autonomous vehicle, the user must be able to trust it appropriately in order to use it properly. With the rapid advancement of the capabilities of intelligent computing technology to do tasks that were previously assumed to be too complicated for computers, there has been much recent discussion regarding how humans can trust this technology - although the connection to trust is not always made explicit, per se.

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