AI Enlisted to Study Location Discrimination in Ride-Hailing Services

Imagine you just wrapped up a busy day at work and are rushing to pick up your child from day care. You call for an Uber, but the driver never arrives and doesn't answer your calls. Pressed for time, you cancel the ride and find alternative transportation. Turns out many people have experienced similar situations. While innovative, these services still battle age-old problems of socioeconomic and racial discrimination.