4 of the worst ways to use AI

As the pandemic further accelerates our digital transformation, companies are relying even more on automation and particularly on artificial intelligence. Two-thirds of CEOs surveyed last year by a major consulting firm said they will use AI even more than before for the creation of new workforce models. Even higher numbers plan to digitize operations, customer interactions, business models, and revenue streams. This huge acceleration and shift will surely bring massive failures, leaving companies -- and in some cases even critical infrastructure -- vulnerable to loss as critical decision-making is handed off to AI. As a technologist who has built platforms and worked in the major industries that employ AI often (such as FinTech and health care), I have seen first-hand what goes wrong when some of the world's biggest companies leave their intelligence to their AI.