How Chatbots Can Improve Access to Education in Emerging Markets

The business use cases for chatbots are nearly endless, but there are also interesting and impactful ways that chatbots can be used for social good around the world. In particular, our favourite technology is a fantastic medium for improving access to much-needed education in emerging international markets. In many emerging markets access to a smartphone is much more common than access to a laptop or desktop computer. And while there are still gaps in ownership between the women and men of some emerging markets, many people will share a smartphone in order to access the apps and information they require. In order to improve access to education and support services, the smartphone will play a crucial role.