3 steps businesses can take to reduce bias in AI systems

"Okay, Google, what's the weather today?" "Sorry, I don't understand." Does the experience--interacting with smart machines that don't respond to orders--sound familiar? This failure may leave people feeling dumbfounded, as if their intelligence were not on the same wavelength as the machines'. While this is not the intention of AI development (to interact selectively), such incidents are likely more frequent for "minorities" in the tech world. The global artificial intelligence (AI) software market is forecast to boom in the coming years, reaching around 126 billion US dollars by 2025.