Artificial Intelligence Fueling Digital Marketing for Enhanced Business Impact

The digital revolution has been increasingly enhancing the impact of marketing on management. Digital marketing is quite a broad term encompassing social media marketing, e-mail marketing, internet marketing, and search engine marketing, among others. While e-mails, social media, websites, and e-commerce, are tools that marketers use to promote services and products to their target audience, Artificial Intelligence (AI) is now intrinsically being used for digital marketing to map the right kind of promotional tools for specific market offerings. AI and Customer Value A combination of AI and digital marketing has been adopted extensively across sectors such as healthcare, financial services, retail, automobiles, education, and entertainment. As a case in point, the ability to track data makes it possible for retailers to develop strategies for a better understanding of consumer behaviour by keeping the user's purchase life-cycle at the center.