11 Amazing Facts You Might Not Know About Chatbots

What you see and experienced so far is just the beginning of what is forecast to be a billion-dollar industry in less than 10 years. Many top brands, including Uber, Sephora, and CNN, have already adopted chatbots. Here are 11 amazing facts you might not know about chatbots. The top four messaging apps are bigger than the top four social networks, according to BI Intelligence. More than 1.4 billion people used messaging apps in 2016, according to eMarketer.