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Artificial intelligence and the future of online shopping - Direct Link

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In the United States, more than half of all households are expected to have a digital assistant or smart speaker like Google Home or Amazon Echo by 2022, and many people already today use these devices for shopping. In the Nordic region, however, relatively few consumers have purchased or plan to purchase an AI-based digital assistant. Those Nordic residents who do have one primarily use assistants to play music, do research and manage to-do lists. Yet when it comes to online shopping, the purchasing journey is to a high degree driven by convenience. In the next few years, AI solutions that save customers time and energy are expected to become increasingly common.


Overcome Distrust of AI With These 4 Principles

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Artificial intelligence (AI) and machine learning technologies are becoming increasingly incorporated into consumer products and enterprise solutions alike. As AI applications quickly advance into large-scale and more diverse use cases, it's becoming imperative that ethics guide its development, deployment and applications. This is especially important as we increasingly apply AI to use cases that impact individual lives and livelihoods -- including healthcare, criminal justice, public welfare and education. It's clear that to continue the widespread adoption of AI on both a consumer and enterprise level -- and subsequently spur continued innovation in the technology -- AI technologies and applications need to be trustworthy and transparent. Survey after survey have revealed substantial consumer mistrust of AI technologies.


Can Machine Learning be Proven Miraculous for Businesses

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Suppose you're trying to engage in a conversation with a founder or CEO, you'll probably hear them speaking about artificial intelligence (AI) and machine learning (ML). And they'll probably tell you how these innovative technologies can transform their business. Machine learning (ML) has real-life applications, so typically that we often tend to overlook it! From switching on the phone by facial recognition to more complicated recommender algorithms that influence your decision to watch or shop next, machine learning is making quite a noise for now. ML is described as making machines learn to imitate human actions through complex coding started in Python, R, C, C#, Java, etc.


Artificial Intelligence in Insurance

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The insurance industry is seeing a welcome disruption via artificial intelligence (AI), but only a few companies might benefit from this breakthrough. Most organizations lack cognitive technologies to process insight, and this makes the data almost useless. But insurtech companies can connect the potential of the AI data streams available. In this complete introduction to artificial intelligence, you'll be learning: And although artificial intelligence is massively popular, other complex tech topics like big data and deep learning can often cause confusion. So if you want to leverage AI and get the best out of this breakthrough, this article is for you.


The Rise of Chatbots

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Good customer service is an integral element to the success of any business. With the rise in mobile devices over the last decade, chatbots are increasingly becoming a popular option to interact with users. The popularity of chatbots and their adoption is rapidly increasing as they enable businesses to provide real-time customer service in many e-commerce settings. Let us explore the rise of Artificial Intelligence (AI), Natural Language Processing (NLP), and chatbots for customer service. A chatbot is an AI-based software that interacts with a user through either text or audio.


The Rise Of Restaurant Robots Amidst Pandemic Measures

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In a restaurant landscape where lean profit margins are getting even slimmer due to the necessary COVID-19 safety measures of distancing, staying afloat is an increasingly difficult challenge. Small wonder, then, that some operators are using whatever means they can to stand out from their competition. Robot waiters, although not a new phenomenon, are making headlines around the world again, but this time with a socially distanced twist. At Claypot Rice, a Chinese restaurant in Calgary, robot greeters and servers chat with guests, take orders and run food from the kitchen. These are typically three distinct roles performed by humans, a fact not lost on owner Alex Guo.


How Machine Learning Impacts Customer Experience

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As technology has continued to advance, we've seen some pretty impressive strides in artificial intelligence. We have a virtual assistant in our pockets at all times, can integrate home technology into voice activated commands, and have even started to develop robots who can hold actual conversations with humans. While some people see this as a frightening glimpse into a robot-dominated world, others view it as a necessary step into the future. With artificial intelligence on the rise, machine learning is beginning to make AI even more identifiable. While the actual idea of machine learning has been around since the 1950s, it hasn't always played out in beneficial matters.


Applications of Artificial Intelligence in Canadian Industries

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Artificial intelligence (AI) involves the simulation of human intelligence through programming machines or creating software to think similar to humans and mimic their actions. In other words, AI research seeks to develop technology that is capable of learning and problem solving the same way that a human would. Though the idea itself can be traced back to antiquity, AI has become increasingly popular in recent years, with ever-evolving applications across many Canadian industries. To this end, read on for IBISWorld's evaluation of how two up-and-coming ventures have the potential to affect the operations of different industries in Canada. In London, ON, a new AI tool called the Chronic Homelessness Artificial Intelligence model (CHAI) analyzes points, such as age, gender, family and shelter history, to assess the chance that a particular individual will become chronically homeless over the next six months.


Mastercard's VP of AI talks bots, NLP, and why fintechs need AI for customer service (VB Live)

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Companies like Mastercard are implementing AI strategies that are transforming how customer experience is done. Join this VB Live event for insights on why AI is essential for fintech companies, plus how to implement it, how to make it perfom, and more. AI has been around for a long time -- it's only in the last three or four years that people have been paying attention to it in the fintech space, says Dr. Steve Flinter, VP of artificial intelligence and machine learning at Mastercard Labs. "A huge driver of innovation is that small startups, fintechs, and non-technology corporates are able to get access to this technology that five or 10 years ago would have been locked away in university research labs and the big corporate R&D labs," Flinter says. The amount of data now available, and the ability to store and process that at scale, combined with open source technology, compute power, and breakthroughs in technologies like computer vision and NLP are all part of this AI democratization.


Artificial Intelligence in Banking: More Hype Than Reality

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Over the past year, the Digital Banking Report has conducted several research studies on the deployment and potential impact of data and artificial intelligence on the banking industry. We have found that the improved use of data and advanced analytics can improve customer experiences, generate better marketing results, streamline deposit and lending operations, increase consumer engagement, support innovation, and be a foundation for digital transformation. Being a data-driven financial institution is no longer optional (if it ever was). In every industry, winners will be determined by how well data and AI can be used for the benefit of the consumer. Big tech firms such as Google, Apple, Facebook and Amazon (GAFA) are setting the pace, delivering experiences that are improving valuations and providing the foundation for entry into financial services.