Whatfix nabs $90M to help workers onboard and get the most out of their IT stacks – TechCrunch

"Digital transformation" has been on the mind of many an organization in the last year: the pandemic and the shift it's brought to how we work are speeding up investments in new apps, infrastructure and work practices to improve productivity regardless of where we sit all day. Now, it looks like we're on to the next stage of that journey: actually figuring out how to adopt and run with all that new tech. In a sign of the times, today a startup called Whatfix -- which has built a platform that helps make better use of tech investments by giving chatbot-style guidance to users on how to use apps, with the option also to apply AI to understand what a person is doing to suggest what actions to take next -- is announcing $90 million in funding. It will use the money to continue expanding its tech platform and hiring more talent to meet demand, said CEO Khadim Batti, who co-founded the company with Vara Kumar (CTO), in an interview this week. Sources close to the company -- co-headquartered in San Jose and Bangalore -- confirmed that the Series D round was made at a valuation of around $600 million, triple Whatfix's value in its Series C round last year.