Every Business Can Learn From Rapid Chatbot Adoption and Growth in Asia

Asia is fast become the home of the chatbot, as millions of consumers with billions of queries swamp traditional customer support and sales tools. Follow what's happening in Asia and you will see why companies both local and global should be chatbot-enabled. For every high-profile test launch in the west, there are a dozen full roll-outs of working chatbots to handle customer inquiries across banks, airlines, hotels and other markets. Asia needs chatbots now, while western business still tinkers with the possibilities. But getting ahead of the game could give your company a major competitive edge.