OPINIONISTA: Artificial intelligence and the changing face of banking

This past Friday was arguably the biggest day of the year for retailers, particularly online retailers. Throughout last week, you probably received emails about massive Black Friday discounts. Some of you might have put together wish lists to check out at the stroke of midnight while others used your phones, to scout whether a 30% discount was worth the still hefty price tags. What you may be interested to know is that artificial intelligence (AI) has tailored your online experience. AI is a technology that makes machines smart.