What empathy has to do with artificial intelligence

The Middle East, like the rest of the world, is moving towards a post-Covid-19 future. As things return to normal, companies are turning their attention back to issues such as how to optimise digital experiences. The Gulf Co-operation Council (GCC) nations are home to people from diverse cultures. Expatriates make up more than 85 per cent of the populations of many Gulf countries. Two hundred nationalities reside in the UAE alone.