Chatbots: Basics, Strategy, Best Practices

The idea of using chatbots may seem a little daunting at first. You may be thinking that there's no way your business could ever successfully utilize one, that it's way too complicated, and it won't really help the bottom line of your business -- it's simply not true. Chatbots are not as complicated as you might think. We're here to help give you the information you need to leverage this technology, and we'll also demonstrate how chatbots can absolutely improve your bottom line by automating conversations throughout your business. Below, we give you the basics of chatbots, help you articulate your goals, create a plan with some good old-fashioned chatbot strategy, and share industry best practices.