How digital processes are now starting to re-shape air cargo

INCREMENTAL forward steps towards digitalisation made by the air cargo industry are starting to pay off, observes Thelma Etim. There is no doubt that, in many areas of its business, the airfreight industry is still grappling with the burden of paper airwaybills (AWBs), the accompanying pouch and old-generation ground handling operations, such as airside ramp transport and road feeder services, as well as so many other politically complex matters such as analogue Customs agencies. It is not surprising that any digital changes embraced by carriers and others are already showing benefits. "The development and implementation of next-generation technologies, rapid advances in consumer technology, increasing the shift to cloud computing, the utilisation of internet of things (IoT), big data and machine learning (ML) to collect and analyse large amounts of data – are all currently transforming processes in the [airline] industry," an expansive report by consultancy Frost and Sullivan observes. It predicts the airline digitalisation market will earn more than US$35.42billion