Research Workshop on Expert Judgment, Human Error, and Intelligent Systems

This workshop brought together 20 computer scientists, psychologists, and human-computer interaction (HCI) researchers to exchange results and views on human error and judgment bias. Human error is typically studied when operators undertake actions, but judgment bias is an issue in thinking rather than acting. Both topics are generally ignored by the HCI community, which is interested in designs that eliminate human error and bias tendencies. As a result, almost no one at the workshop had met before, and the discussion for most participants was novel and lively. Many areas of previously unexamined overlap were identified. An agenda of research needs was also developed.