Virtual Reflections on a Dynamic 2D Eye Model Improve Spatial Reference Identification

The visible orientation of human eyes creates some transparency about people's spatial attention and other mental states. This leads to a dual role for the eyes as a means of sensing and communication. Accordingly, artificial eye models are being explored as communication media in human-machine interaction scenarios. One challenge in the use of eye models for communication consists of resolving spatial reference ambiguities, especially for screen-based models. Here, we introduce an approach for overcoming this challenge through the introduction of reflection-like features that are contingent on artificial eye movements. We conducted a user study with 30 participants in which participants had to use spatial references provided by dynamic eye models to advance in a fast-paced group interaction task. Compared to a non-reflective eye model and a pure reflection mode, their combination in the new approach resulted in a higher identification accuracy and user experience, suggesting a synergistic benefit.