Positive AI: Key Challenges in Designing Artificial Intelligence for Wellbeing

The rapid advancement and adoption of generative AI (GenAI) technologies like ChatGPT signify the dawn of "The Age of AI." (Gates, 2023; Kissinger, Schmidt, & Huttenlocher, 2021) These developments mark a significant leap in the capabilities and adoption of AI systems. However, for many people, the swift and disorienting integration of AI into daily life raises many issues (Cugurullo & Acheampong, 2023; Fietta, Zecchinato, Stasi, Polato, & Monaro, 2022; Qasem, 2023). Concerns include the potential impacts on employment, privacy, and inequality, along with broader societal implications like human rights, mental health, and the preservation of democratic norms (Future of Life Institute, 2023; Prabhakaran, Mitchell, Gebru, & Gabriel, 2022; Shahriari & Shahriari, 2017; Stray, 2020). This article argues for the importance of wellbeing as a key objective in AI and for human-centered design (HCD) as a key methodology. Based on this framing, it shares a set of key challenges that will face designers of AI for wellbeing, or Positive AI. The idea that AI should support wellbeing is not uncommon. In 2018, Zuckerberg (2018) (CEO of Meta, previously Facebook) publicly stated that wellbeing should be the goal of AI. Further, in an interview Jan Leike (Wiblin, n.d.) (head of the'Superalignment' research lab at OpenAI) said AI optimization should align to "flourishing."