Analysis of AI Effectiveness in Reducing Human Errors in Processing Transportation Requests

This article examines the characteristics of human errors in processing transportation requests. The role of artificial intelligence (AI) in maritime transportation is explored. The main methods and technologies used for automating and optimizing the handling of transportation requests are analyzed, along with their impact on reducing the number of errors. Examples of successful AI implementation in large companies are provided, confirming the positive influence of these technologies on overall operational efficiency and customer service levels. Introduction Maritime transport plays a crucial role in global trade, facilitating the movement of goods between continents and contributing to economic growth and international integration.