15 enterprise AI predictions for 2020 – Hypergrid Business

This year, self-driving cars started getting pretty good. Deep fakes video started getting pretty convincing. Our virtual assistants got to the point where they could understand us well enough to do some simple things, like tell us the weather or get driving directions home. When it comes to artificial intelligence, we have reached an inflection point. The technology is good enough to use. Next year promises to be a breakout year for AI, as it starts to permeate all aspects of our lives. Here are predictions for 2020 from some of the world's top AI experts. Jen Snell is VP of product marketing at Verint, where she leads a product strategy team focused on intelligent self-service, conversational AI, automation, and analytics. She is a frequent speaker and a leading contributor on topics shaping the development and design of interactive technologies. Follow her on Twitter @JenniferLSnell and on LinkedIn.