Sumitomo Mitsui Trust mulls up to 380 billion in digital investment

Manatomo Yoneyama, president of Sumitomo Mitsui Trust Bank, speaks during an interview at the bank's headquarters in Tokyo's Chiyoda Ward on May 22. | JIJI Sumitomo Mitsui Trust Bank plans to invest ¥360 billion ($2.2 billion) to ¥380 billion in digital technologies over three years, President Manatomo Yoneyama said in an interview. The bank also plans to spend ¥30 billion to optimize its operations. It will utilize artificial intelligence technology for office tasks and reposition some 900 employees to client-facing roles. The bank made an AI agent, which can handle people's tasks, "100% internally," said Yoneyama, who took the helm of Sumitomo Mitsui Trust in April after working on digital innovation at the bank. He said the bank is "sensing the advantage" of the in-house development, including smooth utilization of data. It aims to sell the AI agent in fiscal 2028.