Expert.ai adds emotion, style detection tools to natural language API

Enterprises and investors are increasing their use of natural language APIs to assist processing in tasks like data mining for sales intelligence, tracking how marketing campaigns change over time, and better defending against phishing and ransomware attacks. Still, AI products that use natural language engines to analyze text have a long way to go to capture more than a fraction of the nuance humans use to communicate with each other. The company this week announced new advanced features for its cloud-based natural language API designed to help AI developers "[extract] emotions in large-scale texts and [identify] stylometric data driving a complete fingerprint of content," Expert.ai said in a statement. Based in Modena, Italy and with U.S. headquarters in Rockville, Maryland, Expert.ai The company's customers include media outlets like the Associated Press, which uses NL software for content classification and enrichment; business intelligence consultants like L'Argus de la Presse, which conducts brand reputation analysis with NL processing; and financial services firms like Zurich Insurance, which uses Expert.ai's