Why Racial Bias Still Haunts Speech-Recognition AI

When you ask Siri a question or request a song through Alexa, you're using automated speech recognition software. Companies use AI services to screen job applicants. Court reporters use speech recognition tools to produce records of depositions and trial proceedings. Physicians use software by Nuance and Suki to dictate clinical notes. If you have a physical impairment, you might use speech recognition software to navigate a web browser. YouTube uses it to create automatic captions, whose malaprops inspired a parody series called Caption Fail.