Can I Go To Your University? This Chatbot Has The Answer.

The University of Adelaide plans to achieve substantial growth in its student population within five years, and one of the teams responsible for achieving this very aggressive goal has a new staff member this year: a chatbot. It helps answer the critical question, "Am I eligible to attend the university?" Catherine Cherry, the school's director of prospect management, is putting innovative technologies to work to help meet that goal. The University of Adelaide uses a chatbot to let prospective students know whether they're eligible to apply. Prior to the introduction of the chatbot, the university's admissions office couldn't easily answer the eligibility question for prospective students from outside of Australia who were curious about whether they could attend.