Deutsche Post DHL turns to machine learning to help find the skills of the future

Logistics giant Deutsche Post DHL says deployment of an AI-powered internal career marketplace has started to allow its half a million-plus global employee base to take charge of their own career paths. The company also claims that the technology is encouraging team members to build personal profiles that showcases their skills, helping them quickly find relevant training tools to fill skill gaps. The new system - delivered as part of what the corporation sees not as old-style'learning and development', but more modern'learning and growth' - is also claimed to support retention through internal career progression. It is also seen as boosting productivity, as employees feel more supported and empowered. The tech - from AI-powered people experience platform supplier Cornerstone - was also able to do in less than five minutes, what an average two years of learning and development (L&D) effort had been unable to: achieve 85% accuracy of skills categorization, even from a non-customized version.