Three customer service robots land in San Jose airport

Silicon Valley is synonymous with innovation and high-tech, and Mineta San Jose International Airport wants to make sure travelers know it. The Silicon Valley travel hub is the first airport in the U.S. to introduce customer service robots. The three robotic gals (stationed in front of gates 11, 21, and 25) provide travelers with entertainment, as well as directions to dining and shopping destinations. "It's very important for Silicon Valley's airport to offer services for our travelers that are iconic to our region...we want to create a sense of place," said Rosemary Barnes, a public information manager at San Jose airport. The bots are not only iconic to the region.