'I started pounding on the windows' -- Uber passenger describes attempted Denver kidnapping

Uber is rolling out new safety features to deal with rider safety. The ride-sharing company said it is adding a direct way to call 911 from the app. File photo taken in 2017 shows ride-hailing app Uber's logo on a mobile phone in London, England. SAN FRANCISCO -- Denver law professor Nancy Leong hailed an Uber to get to the airport Tuesday morning. She says she wound up on a ride to hell, "pounding on the windows."