Selected Readings on the Use of Artificial Intelligence in the Public Sector

The Living Library's Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works focuses on algorithms and artificial intelligence in the public sector. As Artificial Intelligence becomes more developed, governments have turned to it to improve the speed and quality of public sector service delivery, among other objectives. Below, we provide a selection of recent literature that examines how the public sector has adopted AI to serve constituents and solve public problems. While the use of AI in governments can cut down costs and administrative work, these technologies are often early in development and difficult for organizations to understand and control with potential harmful effects as a result.