AI in Business Raises Ethical Questions

Earlier this month, a workforce rebellion involving artificial intelligence (AI) happened in the hallways of one of Silicon Valley's greatest companies. It was angry employees railing against management for letting the Pentagon tap Google's AI technology to potentially improve drone strike targeting. The Pentagon's program, called Project Maven, has become a flashpoint for the ethical use of AI. Companies, too, have to weigh the advantages of AI with cultural implications. AI can transform businesses and industries, make customers' lives much more convenient, improve worker productivity, and boost the bottom line in ways never seen before.