Self-driving cars and self-caring humans - Chris Fearne

Until a few years ago, people queued at the bank, booked their holidays off brochures, paid their bills in cash, bought their music on CDs and waited in line at outpatient departments to see a doctor. People bank and book holidays online, use Revolut and PayPal to settle bills, and Spotify their music. Yet, they still wait in line at outpatient departments to see a doctor. The question practically asks itself. Why hasn't the'consumer revolution' reached the healthcare doorstep?