Equipping AI with emotional intelligence can improve outcomes

#artificialintelligence 

All the sessions from Transform 2021 are available on-demand now. There is a significant gap between an organization's ambitions for using artificial intelligence (AI) and the reality of how those projects turn out, Intel chief data scientist Dr. Melvin Greer said in a conversation with VentureBeat founder and CEO Matt Marshall at last week's Transf0rm 2021 virtual conference. One of the key areas is emotional intelligence and mindfulness. The pandemic highlighted this gap: The way people had to juggle home and work responsibilities meant their ability to stay focused and mindful could be compromised, Greer said. This could be a problem when AI is used in a cyberattack, like when someone is trying to use a chatbot or some other adversarial machine learning technique against us. "Our ability to get to the heart of what we're trying to achieve can be compromised when we are not in an emotional state and mindful and present," Greer said.

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