Are Banking Chatbots Vulnerable to Attacks?

The entire world is going cashless and banking activities and services seem to have moved online. Most customers perform their banking activities by adopting online services. Conversational AI is playing a significant role in attending to bank-related tasks and enabling the smooth functioning of the banks despite Covid constraints. Chatbot acts as a friendly banking assistant and enhances the overall financial services regime. Conversational AI in the financial sector usually deals with confidential user data including credit/ debit cards, bank accounts, sensitive personally identified information, and social security numbers.