Human in the Loop for AI in Healthcare - ET HealthWorld

By Rahul De', Nitisha Ahuja, Palash Sanjay Kotgirwar As Artificial Intelligence (AI) based products and services proliferate across industries one question emerges as the most important: should these systems include a human in the loop or operate autonomously? This question underlies much of the services and products that we take for granted now. Consider, for example, using Google Maps. Many of us now take this AI-based service for granted, when it gives directions to go from one place to another we follow, nearly without thinking about where it is taking us. There is no human guide or moderator behind this tool; we cannot even call a number, like in a bank, and demand to speak to someone about getting wrong directions or being led off somewhere other than our destination.