What we lose when we surrender care to algorithms Eric Reinhart

The computer interrupted while Pamela was still speaking. I had accompanied her - my dear friend - to a recent doctor's appointment. She is in her 70s, lives alone while navigating multiple chronic health issues, and has been getting short of breath climbing the front stairs to her apartment. In the exam room, she spoke slowly and self-consciously, the way people often do when they are trying to describe their bodies and anxieties to strangers. Midway through her description of how she had been feeling, the doctor clicked his mouse and a block of text began to bloom across the computer monitor. The clinic had adopted an artificial-intelligence scribe, and it was transcribing and summarizing the conversation in real time.