7 ways AI will revolutionize business travel

In April, United Airlines hit a huge pocket of public relations turbulence after a passenger was forcibly removed from one of its partners' airplanes. The incident raised questions about blindly following procedures, passenger rights, and United's executive leadership. Here's another question it raised: Could artificial intelligence (AI) have prevented the embarrassing drama from even happening? Get the latest insights with our CIO Daily newsletter. AI and machine learning are already impacting many areas of business, such as marketing, as well as most industries, including retail.