Adding Emotional Intelligence to AI can Boost Results - EnterpriseTalk

While many companies are attempting to develop AI for various applications, there is a considerable gap between the goals that organizations want to achieve and the reality of the insights that data and programs provide. The ambitions of an organization for using artificial intelligence (AI) and the reality of how such projects play out are vastly different. Emotional intelligence and mindfulness are two essential aspects. The pandemic highlighted this flaw – people's capacity to stay focused and mindful can be compromised in a remote working environment. When AI is utilized in a cyber-attack, such as when someone tries to deploy a chatbot or another adversarial machine learning technology against organizations, this could be a significant issue.