Microsoft's AI Tay offends and goes offline; Deepdrumpf AI snarks

For more than 30 years, Gibbs has advised on and developed product and service marketing for many businesses and he has consulted, lectured, and authored numerous articles and books. Artificial Intelligence is tricky stuff. When it works right, it does amazing things like thrash the World Champion Go player by winning four games to one in a 1 million tournament. When it goes wrong, well, that's a whole different story, and Microsoft's recent experiment with an AI chatbot named Tay that interacted (note the past tense) with users on Twitter, Kik, and GroupMe, is a great example. Going offline for a while to absorb it all.